Cancellation policy

Cancellation Policy

Pre-Orders

All preorder items are made or prepared in advance based on demand. Because of this, preorder sales are considered final once placed.

Orders may only be canceled within 12 hours of purchase. After this window, cancellations are not guaranteed as production and fulfillment processes begin quickly.

Please double-check sizing, shipping address, and order details before completing your purchase.

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Order Changes

We cannot guarantee order changes once your preorder has been confirmed. If you need assistance, contact us immediately at:

[Your Email Here]

Include your order number in the subject line.

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Shipping Timeline

Preorder shipping timelines will be listed on the product page. By placing a preorder, you acknowledge and agree to the stated production and shipping timeframe.

Delays caused by manufacturing, shipping carriers, or supply chain issues are outside of our control.

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Refunds

If a cancellation is approved within the allowed window, refunds will be issued to the original payment method. Please allow 5–10 business days for processing.